Meet the Team

The AHSN NENC team is made up of an Executive, a Core Team who provide central support, and Programme Managers who lead on our Health Improvement and Patient Safety Programmes.

Find out more about the members of our team below.

After joining the NHS in 1981 as a student Registered Mental Nurse (RMN), she spent time in clinical practice as a staff nurse, ward sister and community psychiatric nurse. She is educated to masters’ level and has a first class honours degree in education. Following her clinical practice, Elaine worked for the Northern Centre for Mental Health, National Institute for Mental Health (NIMHe) and the Care Services Improvement Partnership (CSIP) and was responsible for workforce, leadership, education and training across the north east and Yorkshire and Humber before returning to the North East Strategic Heath Authority in 2008. Thereafter Elaine…

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Tony joined the AHSN in June 2014 to help set up the Patient Safety Collaborative and has been the Patient Safety lead since that time. He is also a Deputy Director (Clinical Effectiveness) at South Tees Hospitals NHS Foundation Trust and Deputy Director of the North East Quality Observatory Service (NEQOS). Tony has been working on Quality Improvement since 1998 and is particularity interested in hospital mortality and the time-sensitive conditions, like heart attack, stroke, hip fracture, sepsis, community acquired pneumonia, acute kidney injury, venous thromboembolism and frailty that cause the highest volumes of deaths in hospitals. The requirements placed…

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Joanne is an experienced leader and senior manager who started her career in the voluntary sector working for five years with Middlesbrough Environment City. From 2000-2011 Joanne worked at Hartlepool Borough Council as a Chief Officer with responsibility for Performance and Partnerships.  She led the preparation of the town’s Community Strategy, the Council’s Corporate Plan, commissioned the town’s Community Network and led the delivery of £50m regeneration programmes in some of the borough’s most deprived neighbourhoods. In April 2011 Joanne established a portfolio career enabling her work flexibly and take on a number of contracts and interim roles.  These have…

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Julia has worked for the NHS since 1987. For the past 15 years she has focused on supporting health and social care organisations to improve their services by using quality improvement methodologies, tools and techniques, with the purpose of improving the services they provide to patients. Julia has had the opportunity to work with organisations at a national level (Department of Health and National Primary Care Development Team), regionally (AQuA [Advancing Quality Alliance]), and also within many other organisations spanning acute, community and primary care settings, as well as CCGs and social services. Currently Julia is the Maternal and Neonatal…

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One of the elder statesmen of the team Philip has 17 years Military including active service, 18 years North East Ambulance Service NHS Foundation Trust (NEAS) in a variety of roles including Operational, Project Management and Cost Improvement with a special interest in Falls in the elderly, nearly 3 years Clinical Research in a variety of research projects at Newcastle University and the last 18 months working in the clinical environment of NUTH at Freeman Ward 38 (Transplant) and Cardiothoracic ITU. He has a BA (Hons) Degree Business Management & Leadership and an MSc In Clinical Research and Leadership. Phil…

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After attaining an HND in Business Studies with Languages (French and Spanish) Karen spent 2 years working in various roles in family-run hotels and small businesses in France and Switzerland to perfect her use and knowledge of the French language. In 1979 she relocated to the mining town of Grande Cache, Alberta to embark on a career in finance, as the Accounting Clerk for the Smoky River Coal Ltd.’s Housing Office.  Soon after she was appointed to the position of Housing Manager, responsible for the administration of House Sales, Rentals, Purchases and Upkeep for the circa 1200 homes provided by…

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Joanne joined the AHSN NENC as PA to the Chief Executive Officer and Medical Director in 2016 before being appointed as Office Manager in 2017.  In addition, Joanne also supports the Chief Operations Officer and the Executive Team. Prior to joining the AHSN NENC Joanne has built up over 25 years’ work experience working as a Secretary/PA and prides herself on the importance of flexibility, confidentiality, attention to detail and the need to juggle multiple tasks at any one time in fast paced working environments.

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Nick joined the AHSN in December 2018 after nearly five years as a researcher at RTC North, where he had supported a variety of projects including NHS Innovations North, Design Network North, Pathways to Innovation and Scale Up. Nick specialises in market research, patent and product research, statistics and statistical analysis, literature reviews and other information services, to inform individuals and organisations and help them bring their innovative products and services to life. Nick studied business and economics at the University of Manchester and started his working life supporting start-ups at the NETPark Incubator in Sedgefield.

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After working in finance and contract roles for over 19 years at Myson Heating, a leading supplier and manufacturer of heat emitters, she was then appointed as administrator at Newcastle City Council, firstly in City Engineering Services and then the Community and Regeneration Directorate where she worked for 2 years. In 1999 Anne was appointed as Project Administrator and then later Project Officer at the Quality of Life Partnership providing project management support to the Elders Council of Newcastle a registered charity that works in partnership with other organisations in the city to meet the city’s ambition to become an age-friendly city. Part of her role was to support Elders Council members to…

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Gemma joined in December 2018 as a Project Support Officer to the Patient Safety Collaborative (PSC). Her remit is to provide professional support to the delivery of the PSC Programme, working closely with Programme Leads, and the Medical Director, and providing accurate metric data for the PSC programme. Gemma previously spent 10 years working within the Newcastle University Medical School. Her main focus whilst there was the delivery of postgraduate “eLearning” and “Blended learning” programmes to students, supporting clinical and academic course leaders. Her experience also includes time spent working as a PA and working within the University’s Human Resources…

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Michelle began employment for Northumbria Police in 1996 involved in children’s Safeguarding. She then went on to spend over twenty years working in Forensic Science where she was promoted into a specialised role, training for five years to become a qualified, nationally registered Fingerprint Expert who represented Northumbria Police in several high-profile cases. She brings with her to the AHSN NENC an enthusiastic, diligent and honest personality to assist with the project management of the National Health Improvement Programmes.

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Toby offers general office support including data input along with research/collation and IT support.  He is currently working on a large Access Database project and producing a weekly news bulletin.

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