Meet the Team

The AHSN NENC team is made up of an Executive, a Core Team who provide central support, and Programme Managers who lead on our Health Improvement and Patient Safety Programmes.

Find out more about the members of our team below.

Phil joined the AHSN in November 2018 as Project Support with responsibility for Q Community reinvigoration and growth, Supporting the Communities of Practice Human Factors and Ergonomics (CoP), Patient, Public Engagement (PPI) and Medicines Optimisation programmes across NENC. Phil has 17 years Military service including active service, 18 years at North East Ambulance Service NHS Foundation Trust (NEAS) in a variety of roles including Operational, Project Management and Cost Improvement with a special interest in Falls in the elderly.  He has also spent time at The Clinical Research in a variety of research projects at Newcastle University and the last…

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I joined the Finance team as Management Accountant of the AHSN in June 2019. I started my finance career at Parkdean Holidays as an accounts apprentice in 2014 and worked across a number of teams gaining key transactional knowledge. I have since moved through various teams inside Parkdean Resorts across Sales, Overheads and Operations implementing key processes and financial reports to help improve the way Finances can be viewed and managed. In my previous role as Management Accountant, I also played a part in implementing new systems to improve the automation of Month End and year-end accounting. I am studying…

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After attaining an HND in Business Studies with Languages (French and Spanish) Karen spent 2 years working in various roles in family-run hotels and small businesses in France and Switzerland to perfect her use and knowledge of the French language. In 1979 she relocated to the mining town of Grande Cache, Alberta to embark on a career in finance, as the Accounting Clerk for the Smoky River Coal Ltd.’s Housing Office.  Soon after she was appointed to the position of Housing Manager, responsible for the administration of House Sales, Rentals, Purchases and Upkeep for the circa 1200 homes provided by…

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Joanne joined the AHSN NENC as PA to the Chief Executive Officer and Medical Director in 2016 before being appointed as Office Manager in 2017.  In addition, Joanne also supports the Chief Operations Officer and the Executive Team. Prior to joining the AHSN NENC Joanne has built up over 25 years’ work experience working as a Secretary/PA and prides herself on the importance of flexibility, confidentiality, attention to detail and the need to juggle multiple tasks at any one time in fast paced working environments.

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Nick joined the AHSN in December 2018 after nearly five years as a researcher at RTC North, where he had supported a variety of projects including NHS Innovations North, Design Network North, Pathways to Innovation and Scale Up. Nick specialises in market research, patent and product research, statistics and statistical analysis, literature reviews and other information services, to inform individuals and organisations and help them bring their innovative products and services to life. Nick studied business and economics at the University of Manchester and started his working life supporting start-ups at the NETPark Incubator in Sedgefield.

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After working in finance and contract roles for over 19 years at Myson Heating, a leading supplier and manufacturer of heat emitters, she was then appointed as administrator at Newcastle City Council, firstly in City Engineering Services and then the Community and Regeneration Directorate where she worked for 2 years. In 1999 Anne was appointed as Project Administrator and then later Project Officer at the Quality of Life Partnership providing project management support to the Elders Council of Newcastle a registered charity that works in partnership with other organisations in the city to meet the city’s ambition to become an age-friendly city. Part of her role was to support Elders Council members to…

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Emma joined the AHSN NENC in June 2019 as a Project Support Officer to the Patient Safety Collaborative (PSC) – she is with us to cover a staff maternity leave. Her remit is to provide professional support to the delivery of the PSC Programme, working closely with Programme Leads, and the Medical Director, and providing accurate metric data for the PSC programme. Emma has worked for Newcastle University for the last 22 years, beginning in Town and Country Planning and then moving to the Medical School where she has supported various Deans of Clinical Medicine and latterly as Executive Assistant…

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Gemma joined in December 2018 as a Project Support Officer to the Patient Safety Collaborative (PSC). Her remit is to provide professional support to the delivery of the PSC Programme, working closely with Programme Leads, and the Medical Director, and providing accurate metric data for the PSC programme. Gemma previously spent 10 years working within the Newcastle University Medical School. Her main focus whilst there was the delivery of postgraduate “eLearning” and “Blended learning” programmes to students, supporting clinical and academic course leaders. Her experience also includes time spent working as a PA and working within the University’s Human Resources…

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In 1996 Michelle began employment for Northumbria Police and was involved in children’s Safeguarding. She then went on to spend over twenty years working in the Forensic Science department where she completed a 5 year training programme to become a nationally qualified and registered Fingerprint Expert, representing Northumbria Police in several high-profile cases. Michelle began employment with the AHSN NENC as a Project Support Officer in March 2018; she helps co-ordinate and performance manage several National Programmes and nominated local projects. She liaises with collaborative partners from NHS, Industry and Academia to negotiate deliverable milestones and return on investment to…

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Toby offers general office support including data input along with research/collation and IT support.  He is currently working on a large Access Database project and producing a weekly news bulletin.

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