Project Support Officer

Job Description and Application Process


Job Title: Project Support Officer – Executive

Salary: £25,000 to £32,000

Reports to: Interim Chief Executive Officer


The Academic Health Science Network for the North East and North Cumbria (AHSN NENC) is one of fifteen AHSNs set up with the aim of spreading innovation at pace and scale across the healthcare system, in order to achieve the ultimate goals of improving health and generating economic growth.

The AHSN NENC supports a number of different Work Programmes including Health Improvement, the Patient Safety Collaborative and the Q Initiative, all of which encompass a range of innovative and high impact projects. The AHSN NENC also has an obligation to deliver nationally defined projects and other priorities set by NHS England and NHS Improvement.

A Project Support Officer post is being created to work across a variety of existing and emerging projects.  The focus of the role will be to work alongside the Executive Team to scope, develop and deliver a range of projects with regional and national impact.

All the programmes of work within the AHSN are interlinked and it will be important that the successful candidate develops a full appreciation of the other Work Programmes and national projects beyond their own specific areas of responsibility.

It is crucial that applicants understand the need, within a small, diverse organisation, to work flexibly and with a team of Project Support Officers to deliver a joined-up service, ensure the smooth running of AHSN activity and provide cover for each other.

Overview of the Role

  • Work alongside the Executive Team to: –
    • pursue and develop opportunities that are identified
    • ensure that these developed into workable projects
  • The successful candidate will support a variety of projects, to ensure that: –
    • project milestones are achieved by the individual project teams
    • project impact is evaluated
    • project success stories are developed and publicised through various communications channels
  • On behalf of the AHSN and within a team of Project Support Officers the post-holder will: –
    • contribute to the smooth running of the company, collaborating and providing cross-cover on a range of shared comms, admin and other duties
    • communicate with a wide variety of external professional and lay audiences in line with the existing communication strategies of the AHSN NENC
    • be responsible for encouraging the dissemination and, where appropriate, roll out of successful service improvements demonstrated by the projects

Main Duties and Responsibilities

Project Support

  • Management support of their own projects and associated projects, interacting with project leads, and other stakeholders such as advisory groups
  • Performance management of the projects, including the review of quarterly reports to ensure that objectives and milestones are met and to validate progress payments
  • Work alongside project leads to ensure that relevant project data is captured and evidenced, to demonstrate the return on investment for the AHSN NENC
  • Supporting and informing the targeting of resources


  • Working alongside the Communications Team of the AHSN NENC to assist with strategy development, the generation of high quality marketing and communications materials include case studies, and the delivery of key Work Programme information. This will include the generation of reports and information leaflets, and webpage support, as well as the preparation and delivery of presentations
  • Effective engagement with key audiences through the participation in events, networking, and attendance at meetings
  • Competitor analysis and horizon scanning, including the review of publications and other resources


  • Supporting the management groups of the AHSN by organising meetings, setting agendas, and attending relevant meetings to take formal and informal minutes
  • Providing cover for absences within the Project Support Officer Team as and when appropriate
  • The AHSN NENC is a relatively small company and as such most staff carry out their own administrative tasks including elements of clerical work, communications, finance, and HR, in a shared and reactive fashion. There is therefore the expectation that staff are comfortable with this environment.
  • There is currently no responsibility for line management of other staff members of the AHSN NENC


For the Person Specification associated with this role please click here


Application Process


Candidates should forward their CV along with a Covering Letter, with particular emphasis upon how they meet the Person Specification, to

The closing date for applications is 5pm on 30th September 2019.