Meet the Team

The AHSN NENC team is made up of an Executive, a Core Team who provide central support, and Programme Managers who lead on our Health Improvement and Patient Safety Programmes.

Find out more about the members of our team below.

Sue is a Registered General Nurse, educated to masters’ level and holds numerous qualifications in the management of respiratory disease. She has over 40 years of specialist knowledge and experience within both the NHS and pharmaceutical industry. Sue also works in general practice on a clinical consultancy basis, managing patients with respiratory conditions. Sue began working with the AHSN NENC in 2014 leading a COPD project in the west of Newcastle. In 2015 she took on the role of Respiratory Programme Lead across the NENC with responsibility for the development of a three-year programme of education, innovation and support to…

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After 15 years as a manager in the hospitality trade, and three children later, Liz joined the NHS and has been a senior manager in healthcare for the last 21 years. For 11 of those years she worked in the Research Ethics Service (RES) in various roles including that of a Regional Manager responsible for implementation, in the East of England, of the national change management programme to make the RES fit for purpose. She then went on to be a Quality Assurance Manager, implementing a Quality Management System for RES and a Special Projects Manager, overseeing the development and…

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Tony joined the AHSN in June 2014 to help set up the Patient Safety Collaborative and has been the Patient Safety lead since that time. He is also a Deputy Director (Clinical Effectiveness) at South Tees Hospitals NHS Foundation Trust and Deputy Director of the North East Quality Observatory Service (NEQOS). During the pandemic Tony has lead on support to providers to established Covid Oximetry @home and Covid Virtual Wards. Tony has been working on Quality Improvement since 1998 and is particularity interested in hospital mortality and the time-sensitive conditions, like heart attack, stroke, hip fracture, sepsis, community acquired pneumonia,…

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Julia has worked for the NHS since 1987. For the past 15 years, she has focused on supporting health and social care organisations to improve their services by using quality improvement methodologies, tools and techniques, with the purpose of improving the services they provide to patients. Julia has had the opportunity to work with organisations at a national level (Department of Health and National Primary Care Development Team), regionally (AQuA [Advancing Quality Alliance]), and also within many other organisations spanning acute, community and primary care settings, as well as CCGs and social services. Currently, Julia is the Maternal and Neonatal…

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Kate joined the NHS is 1991 as a Research Officer with North Derbyshire Health Authority where she conducted health research projects and specialised in involving patients in health care. She then moved into the field of clinical audit, managing the Medical Audit Advisory Group in Doncaster, before taking up a national role with the Modernisation Agency as part of the CHD Collaborative. Continuing with her passion for improvement work and managing change, she then transferred to West Yorkshire Strategic Health Authority in 2002 as a Service Improvement Manager, and took up a role as a guest lecturer in the Faculty…

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Janette has spent the majority of her career in the NHS. She is a registered pharmacist with extensive experience in both secondary and primary care pharmacy, working in a range of hospitals before moving to primary care pharmacy in 1999. Previous roles have included Head of Medicines Management for South of Tyne and Wear PCT, North East SHA Pharmaceutical Advisor. Until June 2019 Janette was lead for NECS Medicines Optimisation team providing pharmaceutical advice and consultancy services to a range of commissioning organisations and medicines support services within GP practices. In her role as AHSN Medicines Optimisation Workstream Lead, Janette…

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After joining the NHS in 1981 as a student Registered Mental Nurse (RMN), she spent time in clinical practice as a staff nurse, ward sister and community psychiatric nurse. She is educated to masters’ level and has a first class honours degree in education. Following her clinical practice, Elaine worked for the Northern Centre for Mental Health, National Institute for Mental Health (NIMHe) and the Care Services Improvement Partnership (CSIP) and was responsible for workforce, leadership, education and training across the north east and Yorkshire and Humber before returning to the North East Strategic Heath Authority in 2008. Thereafter Elaine…

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Phil joined the AHSN in November 2018 as Project Support with responsibility for Q Community reinvigoration and growth, Supporting the Communities of Practice Human Factors and Ergonomics (CoP), Patient, Public Engagement (PPI) and Medicines Optimisation programmes across NENC. Phil has 17 years Military service including active service, 18 years at North East Ambulance Service NHS Foundation Trust (NEAS) in a variety of roles including Operational, Project Management and Cost Improvement with a special interest in Falls in the elderly.  He has also spent time at The Clinical Research in a variety of research projects at Newcastle University and the last…

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Christine has recently joined the AHSN NENC as the Health Network North manager responsible for developing and expanding the Health Network North initiative. Christine has significant experience of working at a senior management level in public health both in the NHS and Local Government for over twenty years. Christine is highly skilled in leadership and inspired and developed creative and effective health improvement teams. Christine has provided public health leadership working in partnership with a wide range of stakeholders and lead on the strategic direction of key public health areas. Christine has played a key role in determining, influencing and…

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I joined the Finance team as Management Accountant of the AHSN in June 2019. I started my finance career at Parkdean Holidays as an accounts apprentice in 2014 and worked across a number of teams gaining key transactional knowledge. I have since moved through various teams inside Parkdean Resorts across Sales, Overheads and Operations implementing key processes and financial reports to help improve the way Finances can be viewed and managed. In my previous role as Management Accountant, I also played a part in implementing new systems to improve the automation of Month End and year-end accounting. I am studying…

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Nick joined the AHSN in December 2018 after nearly five years as a researcher at RTC North, where he had supported a variety of projects including NHS Innovations North, Design Network North, Pathways to Innovation and Scale Up. Nick specialises in market research, patent and product research, statistics and statistical analysis, literature reviews and other information services, to inform individuals and organisations and help them bring their innovative products and services to life. Nick studied business and economics at the University of Manchester and started his working life supporting start-ups at the NETPark Incubator in Sedgefield.

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Jordan joined the AHSN in August 2019, following employment with Sunderland Software City  where she supported client and business engagement with various projects and events. Drawing on this experience, and building on knowledge from her Business Management MA, Jordan is part of the Economic Growth team as Project Support Officer. With a particular interest in innovation and digital transformation, Jordan is keen to see the impact of new technologies on the front line of the NHS.

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After working in finance and contract roles for over 19 years at Myson Heating, a leading supplier and manufacturer of heat emitters, she was then appointed as administrator at Newcastle City Council, firstly in City Engineering Services and then the Community and Regeneration Directorate where she worked for 2 years. In 1999 Anne was appointed as Project Administrator and then later Project Officer at the Quality of Life Partnership providing project management support to the Elders Council of Newcastle a registered charity that works in partnership with other organisations in the city to meet the city’s ambition to become an age-friendly city. Part of her role was to support Elders Council members to…

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Emma joined the AHSN NENC in June 2019 as a Project Support Officer to the Patient Safety Collaborative (PSC) – she is with us to cover a staff maternity leave. Her remit is to provide professional support to the delivery of the PSC Programme, working closely with Programme Leads, and the Medical Director, and providing accurate metric data for the PSC programme. Emma has worked for Newcastle University for the last 22 years, beginning in Town and Country Planning and then moving to the Medical School where she has supported various Deans of Clinical Medicine and latterly as Executive Assistant…

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Jill Riding joined the AHSN NENC as a Project Support Officer (Executive) January 2020, after five years employed in a number of programmes at North of England Commissioning Support Unit, most recently as Research Project Support Officer. She has previously worked in multi-national corporations (including Honda UK and Data General) central and local government (London Borough of Hounslow, Hampshire and Northumberland County Councils), national charities, family businesses, and within the NHS in a number of roles and locations. She has a wealth of experience in Programme/Project management, PA/Administration/Office Management, Finance, HR and theatrical/media production. Jill describes herself as very well…

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